Welcome to Pizzaiolo ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of pizzaiolo.ca, our mobile applications, and related services (collectively, the "Services").
Please read these Terms carefully before using our Services. By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access or use our Services.
By creating an account, placing an order, or otherwise using our Services, you represent that:
If you are using the Services on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.
To access certain features of our Services, you may need to register for an account. During registration, you will be required to provide certain information and create a username and password.
You are responsible for:
You must notify us immediately of any unauthorized use of your account or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to comply with this section.
You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. If we suspect that your information is not accurate, current, or complete, we may suspend or terminate your account.
When you place an order through our Services, you are making an offer to purchase the products or services at the prices and quantities indicated. We reserve the right to accept or decline your order for any reason.
All prices displayed on our Services are in Canadian dollars and do not include taxes, delivery fees, or other charges unless otherwise specified. Prices and availability of products are subject to change without notice. We make every effort to provide accurate pricing information, but errors may occur. If we discover an error in the price of items you have ordered, we will inform you and give you the option of reconfirming your order at the correct price or canceling it.
We accept various payment methods as indicated on our Services. By providing payment information, you represent and warrant that:
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
We offer delivery within a specific radius of each Pizzaiolo location. Delivery areas are subject to change without notice. You can check if delivery is available to your location before placing an order.
We provide estimated delivery times when you place your order. These estimates are not guarantees, and actual delivery times may vary based on factors outside our control, such as traffic, weather conditions, or high order volumes.
If you select the pickup option, your order will be available at the selected Pizzaiolo location at the estimated pickup time. You may be required to show identification or order confirmation when collecting your order.
When using our Services, you agree not to:
We reserve the right to terminate or restrict your access to our Services for any violation of these Terms or for any other reason at our sole discretion.
Our Services and all content, features, and functionality (including but not limited to text, graphics, logos, images, videos, and software) are owned by Pizzaiolo, its licensors, or other providers and are protected by copyright, trademark, patent, and other intellectual property laws.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for personal, non-commercial purposes. This license does not include:
By posting, submitting, or sharing content on or through our Services (such as reviews, comments, or photos), you grant us a non-exclusive, royalty-free, worldwide, perpetual, and irrevocable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such content for any purpose.
You represent and warrant that you own or control all rights in and to the content you submit and that the content does not violate these Terms or any applicable law.
YOUR USE OF OUR SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT:
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH OUR SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PIZZAIOLO, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SERVICES.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING OR USING OUR SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
You agree to defend, indemnify, and hold harmless Pizzaiolo, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
These Terms and your use of the Services shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without giving effect to any choice or conflict of law provision or rule.
Any dispute, controversy, or claim arising out of or relating to these Terms or the Services shall be resolved as follows:
YOU AND PIZZAIOLO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
We reserve the right to modify these Terms at any time. We will provide notice of any material changes by posting the updated Terms on our website and updating the "Last updated" date at the top of these Terms.
Your continued use of our Services after such modifications will constitute your acknowledgment of the modified Terms and agreement to abide and be bound by the modified Terms. If you do not agree to the modified Terms, you must stop using our Services.
We may terminate or suspend your account and access to our Services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.
Upon termination, your right to use the Services will immediately cease. If you wish to terminate your account, you may simply discontinue using the Services or contact us to request account deletion.
These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference herein, constitute the entire agreement between you and us concerning your use of the Services.
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. We may assign or transfer these Terms, at our sole discretion, without restriction.
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by events outside our reasonable control.
If you have any questions about these Terms, please contact us at:
Pizzaiolo Customer Service
54 Harry Points
Beckyfort, CH63 4JT
Canada
Email: [email protected]
Phone: +448126901318